You guys hear about the realty company that recently sued a woman for 50,000 because of something she wrote on Twitter? Read the article here if you haven't: http://mashable.com/2009/07/28/woman-sued-tweet/
She basically said that she had mold in her apartment, and she was not satisfied with Horizon Realty.
Let's tell Horizon what we think about the whole thing, shall we? Write to them here to tell them what you think.
Dear Horizon Realty of Chicago,
Learn how to use Twitter! If someone complains about your company, get an account, and show the Twitter world that you care by asking for a way to fix the problem.
Taking someone to court is just going to hurt you. You are definitely not going to gain any positive exposure from this whole thing. DROP THE CHARGES if you have any brains, and publicly apologize if you care about your reputation.
Trust me, this is the ultimate backfire in the works. Case and Point: McDonalds vs. Helen Steel and Dave Morris: http://www.mcspotlight.org/case/
Look into it. Even if you win, you lose.
Have a good day. PS: Defending your pride will only make you lose face, even if there was no mold. This is gone too far.